Zoom and the Shift Beyond Video Calls
Zoom and the Shift Beyond Video Calls
i am curious to see if zoom's push into ai and contact centers will finally pay off in their upcoming report. it feels like is at a real turning point as they try to compete with the bigger tech giants. do you think they have enough momentum to surprise us this quarter?
Zoom has an interesting setup, but I’d want to see clear AI-driven revenue growth before calling this a real comeback story.
it'll be interesting to see if the focus on contact centers can actually help Zoom compete with the bigger tech giants this quarter.
Yeah, I think the AI and contact-center push gives Zoom a real chance to surprise, but they need to show that it’s translating into meaningful revenue growth.
i agree that revenue is the real test for Zoom right now. they need to show that these new tools are actually being used by more than just a few people.
Zoom has an interesting opportunity if AI and contact-center adoption can reignite growth. The key will be proving those new products can offset slower legacy video growth.
that's exactly it, zoom really needs to show they can grow past just being a meeting app. it will be interesting to see if the ai features actually bring in new money.
