Froogal.ai just rebranded to CXVERSE. They are pushing a new customer experience platform aimed at retail and restaurants. The idea is to give smaller brands the same kind of unified tech stack that companies like Amazon, Starbucks, and Chipotle use for loyalty and digital ordering. Instead of stringing together different software, CXVERSE combines CRM, loyalty programs, ordering, and feedback into one system. They are also integrating AI to automate decisions and personalize interactions. They claim brands using the platform are seeing a 55% increase in repeat purchase rates and improved same-store sales. It could be an interesting space to watch as smaller brands try to catch up to the big players in customer tech.